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The specified delivery time is for shipping only and does not include delivery to the recipient.
The production lead times displayed on product pages are standard and indicative. As each item belongs to the category of exclusive products and is predominantly handcrafted, the actual production lead time may vary slightly within reasonable limits depending on production workload, the complexity of the order, and other manufacturing-related factors.
Please note that during public holidays and seasonal holiday periods, particularly Christmas, New Year, and throughout August, production and shipment lead times may be extended.
A reasonable extension of production or shipment lead times resulting from the above circumstances shall not constitute grounds for order cancellation, rejection of the goods, or any claim for a refund.
If your order is required for a specific event, special occasion or fixed deadline, we kindly recommend contacting us in advance to confirm the applicable production and delivery lead times before placing your order.
Please note that all local taxes, customs duties, or other charges applicable to your order upon delivery to another country are entirely your responsibility.
We are not liable for payment of these charges and cannot anticipate their exact amounts.
Please familiarize yourself with local tax and customs regulations before placing an order.
Photos on the website may not accurately reflect the actual colours of the products, especially shades of gold and bronze. The colours represent the actual items, but all shades may vary depending on screen settings. We do not assume responsibility for potential discrepancies between the shades of the received product and its photo on the website.
Kindly be aware that our exclusive and unique collections feature items that are custom-made to order. As a result, there may be slight differences between the product you receive and the images displayed on our website. These variations are a natural consequence of the artisanal production process and add to the uniqueness of each piece. Thank you for your understanding.
Collections made from natural stone and wood may differ from the product photos on the website due to the inherent structures of these materials. Each stone and piece of wood has unique shades and patterns, making every item one-of-a-kind.
